Good dental care isn’t just offered in the dentist’s chair, it should also be emphasized and practiced at home. But often parents are left scratching their heads with questions ranging from “how can I motivate my child to brush” or “what is the best toothpaste for kids”. Having Dr. Cobb’s Pediatric Dentistry blog on call 24/7 is a great source for any mom or dad to turn to when faced with challenges related to their child’s dental issues.
Having instant answers to important questions
A child having a toothache at bedtime is not uncommon. All too often parents waste their time and money by taking their kids to the ER when their little one complains of a toothache. Emergency room doctors will examine the child’s tooth, instruct parents to keep a cold compress on the cheek if it is swollen, and will offer something for pain management with instructions to follow up with the dentist first thing in the morning. However, if your dentist has a blog on his/her website, issues such as this one will be addressed without the need to visit a hospital.
We can probably remember when we ourselves were children before the Internet existed, and our parents would reach for that massive medical almanac when we had a toothache, stomach pain, or we consumed an entire bottle of Flintstone’s Vitamins. In today’s modern age, a dentistry blog is like an almanac: it offers a plethora of advise-columns for the fretful parent to turn to. After all, potential dental issues can be frightening for a parent, and having all the answers right on your screen is a great insurance policy.
Communication is key
If your dentist’s blog is full of medical terminology that would leave a first-year dentistry student turning to the dictionary, then it is tragically clear that the dentist doesn’t know how to communicate with patients. However, if the content is presented in clear, simple language and organized by categories, you can feel confident knowing that fast, clear answers to your urgent questions will be presented.
Good communication requires a two-way street between the speaker and the audience. Any good dental blog will provide a platform where parents can leave comments, ask additional questions, or offer suggestions. If your dentist’s blog permits patient feedback it is a clear sign he or she values what patients have to say. According to the Full Circle Feedback resource, feedback is the cheapest yet most powerful method for utilizing an instant management tool. Feedback helps lead businesses in the right direction and while helping to keep them on track.
Because feedback serves as a guide to assist the dentistry in knowing how their patients perceive them, they are also relying on their clients in return to help make their business better and stronger.
The “what ifs”
Any good dentistry blog should be able to clear up the “what ifs” that most parents have when their children have an evening toothache. In the event a parent can’t get the exact question they were looking for they can simply leave feedback to the blog and request that the information be made public.
A blog not only attests to the success of the dentistry, it also serves as a successful team-effort between the dentist and patient.